Privacy Policy
Last updated: 1st May 2025
Swift Apartments York (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website (https://swiftapartmentsyork.co.uk) or interact with us in any way.
By using our website, you agree to the terms of this Privacy Policy.
- Who We Are
Swift Apartments York
Website: https://swiftapartmentsyork.co.uk
Email: [email protected]
Address: 17 Mansfield Street, York, YO31 7US
We are the data controller for the personal data we collect about you.
- Information We Collect
We may collect and process the following personal data:
- Contact Information: such as your name, email address, phone number, and postal address.
- Booking Details: including your check-in/check-out dates, special requests, payment information, and booking preferences.
- Website Usage Information: IP address, browser type, pages visited, and other analytical data via cookies (see our Cookie Policy).
- Correspondence: when you contact us directly via email, web form, or phone.
- How We Use Your Information
We use your personal data to:
- Manage and confirm your bookings.
- Communicate with you about your stay or enquiry.
- Improve our website and services.
- Comply with legal obligations.
- Send marketing communications (if you have opted in).
- Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Contractual necessity – to manage your booking or respond to an enquiry.
- Consent – for marketing communications.
- Legitimate interests – to improve our services and website performance.
- Legal obligation – where we are required to retain certain data (e.g. for tax or safety purposes).
- Sharing Your Information
We do not sell your data. We may share your data with:
- Trusted service providers (e.g. payment processors, booking platforms).
- Legal or regulatory bodies if required to do so.
- IT service providers for website hosting and email communications.
All third parties are contractually obligated to keep your data secure and only use it for specified purposes.
- Data Retention
We retain personal data only for as long as necessary for the purpose it was collected:
- Booking and financial records: up to 7 years (for accounting/legal purposes).
- Enquiries and emails: up to 2 years.
- Marketing preferences: until you withdraw consent.
- Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing.
- Withdraw consent (e.g. unsubscribe from marketing).
- Lodge a complaint with the ICO (https://ico.org.uk).
To exercise any of these rights, please contact us at [Insert Contact Email].
- Cookies
We use cookies to enhance your browsing experience. For more information, please refer to our Cookie Policy.
- Third-Party Links
Our website may contain links to other websites. This privacy policy does not apply to external websites, and we are not responsible for their content or privacy practices.
- Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this policy or your data, please contact:
Website: https://swiftapartmentsyork.co.uk
Email: [email protected]
Address: 17 Mansfield Street, York, YO31 7US